Report a Bug
Found a bug? Get a free month on us.
TubeSpanner gets better every time a creator flags something that is not working as it should. If you spot a genuine, new bug and it checks out, we will thank you with a free month on your account.
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Before you report it
Have a quick look at our patch notes to see if it is something we already know about. This offer is for new, previously unreported bugs, so checking first helps us (and you) rule out anything already on our radar.
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How this works
Report it. Head to our bug report form and tell us what happened, what you expected instead, and the steps to reproduce it. Screenshots or a short screen recording help enormously.
We take a look. Our team reviews the report to confirm it is genuine, reproducible, and not something we already knew about.
You get a free month. If it checks out, we apply a free month to your TubeSpanner account as a thank you.
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What makes a good report
New. Not already listed in our patch notes or previously reported by someone else.
Reproducible. Clear steps we can follow to see the issue ourselves.
Specific. What you did, what you expected, and what actually happened.
Send it our way and we will take it from there. Every solid, new bug you report earns you a free month.